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MULTI-LINGUAL
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CUSTOMER
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LOGISTICS
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WELCOME!

GOOD AND AFFORDABLE
— ONE PARTNER FOR EVERYTHIN

15

YEARS OF

EXPERIENCE

2004 — Started as a reliable eCommerce support partner for SME businesses and well-known European and international market leaders. We can react quickly on all client’s requests since we perform our services by ourselves and we are able to provide services of excellent employees at affordable prices through our locations in Eastern Europe. This is possible as we are not limited by a lack of staff.

WHY US?

LANGUAGES FROM BERLIN, PARIS, ROME, WARSAW TO TOKYO

CLIENT SUPPORT - IMMEDIATELY AND COMPETENTLY

You focus your energy on your main business activity. We are your backoffice. You have no problems with personnel management! We process calls and requests of your clients by all means in many european and international languages, we optimize your logistics up to parcel handling. You get a single partner as a contact and we communicate with your clients and suppliers in Europe and worldwide.

CUSTOMER SERVICE

LOGISTICS SUPPORT

SURVEYS

INBOUND

SECRETARIAL SERVICES

SM SUPPORT

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Projects
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Employees
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Was machen wir?

Aktuelle

Topprojekte

The European market leader in the field of professional clothes relies on our customer service and a reliable processing of thousands of parcels over the past 10 years.

PVS

We provide full customer support in almost all European languages for more than 20 online shops among which there are also include world market liders. A special feature of MSV Multicall is customer support of subscribers for well-known newspapers and magazines*.

Autoersatzteile*

One of the biggest international Ebay auto spare parts dealers relies on our quality customer support service for years. We provide full support via telephone and we answer in many languages for this international online shop.

Möbelhandel*

One of the worldwide biggest furniture enterprises relies on our services in logistics. Everything has to be ready for tens of thousands of shoppers all the time!

*We do not disclose our clients at their request!

TEAM

EXECUTIVES &

OWNERS

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Dmytro

Rushchak​

+380 50 3175185

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Martin

Sonntag

+43 732 7570950

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Otto

Gumpinger

+43 664 2252775

PROJECT &

TEAM LEADERS

Olga Fehecyn​​

Head of Lviv Branch, Ukraine

Hana Gürtlerová

Head of České Budějovice Branch, Chech Republic

Ira Hartmann

Head of Auto parts Project

Ingrid Gruber

Team leader of Auto parts project

Julia Neuer

Team leader of Auto parts project

Alisa Meier

Head of Subscriptions and eCommerce project

Lena Sander

Team leader of Furniture trade

Sophie Jarosch

Team leader of Furniture trade

Marie Mikešová

Team leader Engelbert Strauss

Eva Lukšová

Team leader of eCommerce České Budějovice

Österreich/Austria

Deggendorf street, 5, Linz 4030, Austria (A)

+43 732 90324 0

Tschechien/Czech Republic

Rudolfovská Street 464/103, České Budějovice 37001, Czech Republic (CZ)

+420 607 216200

Ukraine/Ukraine

Stryiska street, 202, Lviv 79031

+380 322 948544